Aquaterra comfy stay varkala beach

Evelyn Zentner★

I usually do not leave bad reviews but this was so disappointing that I had to leave a review. I do not recommend a stay at Aquaterra! Unfortunately I am quite disappointed by the stay here. And I have been to a few places in varkala already. The first thing to mention is that We booked 2 rooms and only one room was prepared when we arrived at 3 pm, the other room they promised will be ready by 5 pm which they kept extending until 07:30 pm. After that we were able to finally check in but we were still charged the full price for the day. The upstairs room was incredibly hot and uncomfortable to sleep at night because of the heat even with a fan. Also the communication with the staff was terrible, I left my luggage and other things there for a couple of days to be picked up after I return. Some of the things I left there was missing even tho everything was communicated to one of the young boys at reception. After talking to the manager I got the response that I didn’t let know the mana

Antony Praveen Kumar★★★★★

Sameeja was very helpful from check-in to check-out. She made the entire process smooth and comfortable. She also assisted well with transport arrangements, which made our stay even more convenient. Really appreciate her support and hospitality!

Sanu★

One of the worst experiences I have ever had with a hotel booking. we booked this property in advance and even called the management and confirmed our reservation before starting our trip. After traveling all the way to Varkala and reaching the property, we were suddenly told that the rooms were already occupied and the property was full. This was completely unacceptable and incredibly frustrating. This kind of careless and irresponsible management ruined the start of our trip. We wasted our time, money, and energy traveling there only to be left searching for another place to stay at the last minute. If a property cannot honor confirmed bookings, it should not be accepting reservations in the first place. Based on my experience, I would never stay here and would strongly advise others to avoid this property unless they want to risk being stranded despite having a confirmed booking.

Claudia Canal Haro★★

This accommodation has very kind and attentive owners. They helped us with the management of bus and taxi tickets, and they always had a smile for us. However, there are many aspects that need improvement and should be mentioned. To start with, and the worst of all, the condition of the fans. Specifically, in room 103 the fan makes an extremely loud noise, really very loud (I attach a video). We wanted to watch a movie before going to sleep and had to turn on subtitles because we couldn’t hear anything. During the night it was very annoying and prevented us from sleeping well. At 5 a.m., when it was already cool enough outside, we turned the fan off and the room temperature was fine. But then we realized that the night shift receptionist was watching videos on his phone with the volume very, very loud. We went out twice to ask him to stop, and even though he apologized, he continued… That same morning we asked to change rooms, explaining both the fan issue and the night staff behavi

Anjali J★

O/10 Here’s a cleaned-up and grammatically correct version of your review: > On the day of booking, they asked us to pay a deposit, which we did. However, the property was not clean, and many of the amenities mentioned were missing. The service was very poor. I paid extra for air conditioning, but it wasn’t even working. There was no inverter, and it was extremely hot. The staff had a terrible attitude. Overall, it was not worth it and completely ruined our day.

NEERAJ UPADHYAY★

0/5 rating. I booked a room at Aquaterra Comfy Stay one month in advance. I personally called them 3–4 times to reconfirm whether my room was confirmed, and every single time they said YES, your room is confirmed. Just one day before arrival, when I called to inform them that we were coming, they suddenly said the hotel is full. This was shocking because I was traveling with my family. When I questioned how a confirmed booking can suddenly become “full,” they started behaving very unprofessionally. After that, they tried to charge me 3 times the room price. When I refused to pay this unfair amount, they finally said only one room is available and pushed us into it. That room was absolutely disgusting: No TV No AC Mosquitoes and insects everywhere Bedsheets were extremely dirty Washroom was filthy and unhygienic No proper charging points Room was so small that there was not even space to keep one bag This place is not suitable for families, not suitable for couples, and honestly not sui

Suryaprakash M★★★

There was no clear distinction about ac/non ac room in bookings.com for 3 occupancy. It showed me 2 rooms I confirmed with the care taker for the one in ground floor and I booked 1. Upon arrival he demanded extra money, saying that my booking is for non ac and on the first floor. The caretakers are unreachable from 9PM to 9AM. They wont pickup the calls either. Not sure if the listing was improper but requesting the owner to look into this.

Md Saquib★★★★★

Best place to stay with friends and the rooms were good and the best staff guy nandu was best for helping to rent bike and he was very friendly and kind if you are going with friends this place is best place💯