The Cap Hotel Vung Tau

Uyen Nhi★

was honestly one of the worst hotel experiences ive ever had in vung tau. the service was extremely poor across all staff, from security n parking to reception, who were slow, unresponsive n seemed untrained, with many just standing around while only a few actually assisted guests. despite calling reception multiple times to fix sth in my villa n clearly mentioning i was in a rush, it still took around 15 minutes for someone to show up, which felt unacceptable, especially since my villa was located right next to the reception area. the villa itself was a major disappointment: old, dirty, damp n poorly maintained, with visibly unclean windows n an overall sense that it hadn’t been properly cleaned. on top of that, the wifi was unusable despite multiple networks being available n also the soundproofing was terrible, making outside noise very disruptive. for a villa costing over 11m vnd, this experience felt nowhere near worth the price, honestly more like a low-tier 2–3 star hotel than a

Uyen Nguyen★★★★

My family stayed in the villa (14-person capacity) at The Cap Hotel, and we were very happy with our stay. The hotel is within easy walking distance to Back Beach, which was very convenient. All the bedrooms and bathrooms were spacious, clean, and well maintained. The villa spans three levels and has an elevator, which was a big plus. The receptionist and room service staff were friendly and helpful throughout our stay. Breakfast was included and exceeded our expectations, with a wide variety of options, generous portions, and great taste. The swimming pool water was cold but still manageable. However, I have to deduct one star from the overall rating because smoking is allowed in the pool area (even though the rest of the hotel property is non-smoking). While smoking is limited to a corner of the pool area, the smell was still noticeable. We hope the hotel will consider making the pool area completely smoke-free with no exceptions.

Geoff Edwards★★

Let's start with the pros. This is a lovely hotel. With some very helpful friendly staff. Can't fault the front of house staff. The bell boys. And housekeeping. Amazing. And thank you.. The rooms are large. The beds are super comfy Housekeeping came every day and cleaned to a very high standard....and allways with a smile. 🙁 Now the cons 1. Shower. One minute hot one minute cold no consistency in pressure or heat. No mater what time of day. 🙁 2.being a 4 star hotel there were no smart tvs.? 3.we booked a Monday to Friday with full buffet breakfast.😊🙁 No we didn't get the buffet breakfast for 3 mornings out of are 4... We were given a menu card which was very basic and very disappointing just trying to get a simple thing like toast was difficult.. So we gave up. And went elsewhere for breakfast. Very dissatisfied. We paid for buffet and got a fixed limited menu... Reason they did not have enough customers. Sorry that's not good enough excuse. You are a 4 star hotel. You are selling

Vo Thanh Cong★★★★★

I booked 4 apartments for my entire family, 10 people and 1 child, to celebrate New Year together. We are very satisfied with the service and accommodation. That's why I would like to take my time to write a detailed review as an appreciation for our fantastic stay at the hotel. Our rooms: They are 70 sqm with 2 bedrooms and 2 bathrooms. It is spacious and clean. The rooms are equipped with all necessary utilities such as dental kits, comb, sandals, water, coffee, tea and etc. The location: It is 4 min-walk to the Bai Sau beach and 10 min-walk to Tam Thang Square. The hotel provided free parking in a garage. It was very convenient for my family as we came with 2 cars. There are many restaurants nearby. It is even possible to hire a motorbike and ride around. One thing that I appreciate a lot was that we can watch firework clearly from the garden of the hotel. My family could therefore avoid staying in the middle of the crowd. It was just an amazing experience. The service: Uyen and

Phuoc Huynh★★★★★

We just a stayed here for 4 nights in the two-bedroom apartment and had a good experience overall. The rooms were fairly new and decently clean. The front desk staff, the bellhops (particularly Phát), and the security guards were all courteous and professional and full of smiles. The included breakfast was good, especially on 2 of the days when they were full enough to serve buffets - otherwise, they had a menu for you to choose your entrees from but you can order as much as you want. The pool was super clean as well. Much props to the pool cleaner attendant. Overall, I would recommend it for a few night stays in Vung Tau!